May 2013
7 posts
Premium Service Index
What is the Premium Account? Agreement / Payment / Cancellation The price Payment information I’d like to pay annually. I’d like to change my payment method from monthly to yearly. I’d like to change my payment method to new one (e.g. Paypal -> credit card). How can I  change my credit card for payments? Paypal payment failed. How to close your Premium Account  ...
May 19th
2 tags
Let's use the 'Add Favorite' function!
Are you using the ‘Add Favorite’ function now? You can keep your favorite users listed with this function. If you haven’t added these users as friends, you can still check out the journals you’re interested in or find useful. You can correct the journals of people you aren’t friends with by using this function and hopefully add them to your friends list. 1) Go to the...
May 14th
2 tags
How to use the 'Preview' button for each...
Thank you for supporting us. Today, I’ll show you how to use the “Preview” button in correcting.  1) Display the window for correcting a journal by clicking on the “Correct” button. Type your correction for one sentence and then click on the ” Preview” button. 2) The preview of your correction is now shown. ※ The correction is not posted yet.  ...
May 11th
2 tags
What is the 'with native lang' ?
If you write your journal with your native language, you can see a gray-colored “With native lang” label next to the title like a following picture. If you want to know how to write with your native language, please refer to the “Write in your native language”  feature.
May 11th
2 tags
How can I take back a "Thanks points"?
You can not take back a “Thanks points”.
May 10th
3 tags
How to share a new entry on Facebook
Thank you for always supporting us. From now on, you can share a new Lang-8 entry on Facebook. 1) Edit your journal. 2) Click on the ‘+ Display option’. 3) Click on the box that says, ‘Post this entry to Facebook’. 4) Publish the journal. 5) You can choose to share your post with friends, friends of friends or make the post public.  (The first time you...
May 9th
2 notes
Special Thanks
We would like to thank TheROPFather for responsibly disclosing a critical security vulnerability in the Lang-8 website. We encourage anyone to report any issues they find in the site, to help make this a more secure and stronger community. We here at Lang-8 take your security very seriously and aim to achieve the up-most security, this vulnerability was fixed within 1 hour of being reported. You...
May 2nd
April 2013
5 posts
Please help us to translate Lang-8 to your native...
Could anyone help us to translate Lang-8 to your native languages? If you are interested in the translation, please contact us. support@lang-8.com You can add new language or update current one. Thank you very much.
Apr 18th
1 note
1 tag
About Thanks Points
Thank you very much for using Lang-8. On Lang-8, you can show your appreciation by giving Thanks Points to people who correct your posts. You can give a Thanks Point by clicking the “Thanks” button next to the username of the person who corrected your entry. This update changes the Thanks Points system.   After giving a Thanks Point.   Before the update: You could give up...
Apr 15th
1 tag
We've added rankings of L points.
You can check your ranking of L points at post page. http://lang-8.com/journals/edit The rankings depend on the L points you got over the past three days. The higher your rank is, the higher your entries will be listed. You can check your profile page and “write” page. http://lang-8.com/journals/edit
Apr 12th
1 tag
We changed the L point system design.
Thank you very much for using Lang-8. Today we changed the L point system design as follows. [before the change] - The L points were calculated from a user’s correction count, thanks points and native nods within the last couple of days. [after the change] - The L points are now calculated from a user’s total correction count, thanks points and native nods in whole period...
Apr 9th
1 note
2 tags
About L points
Thank you very much for using Lang-8. Lang-8 is a language exchange web service, so it is very important that users not only enjoy receiving help from native speakers, but also correct other user’s entries in return. Currently, only 69.5% of entries get corrections. So we decided to change the system so that the more you correct the more corrections you receive. If you correct many entries...
Apr 3rd
5 notes
March 2013
2 posts
1 tag
Do Premium Accounts really get more corrections?
Let’s take a look at some Lang-8 correction statistics. First, let’s take a look at the correction ratio (the percentage of articles which have received one or more corrections) across all languages. All Entries: 69.5% All Premium Account Entries: 91.3% Next let’s take a look at the correction ratio for entries written in English, which has the most entries of any language. All...
Mar 12th
1 tag
Please Help Us Improve The Lang-8 Website
Over the last few weeks, we’ve been working hard to fix any incorrect or confusing messages or text on the Lang-8 website. Our goal is to make Lang-8 as easy to use as possible for new members. If you have a few minutes, please browse around on the site, ideally in your native language, and let us know if any of the messages or information displayed are incorrect. To change the language...
Mar 5th
1 note
February 2013
2 posts
1 tag
Streamlined Journal Posting Process
Thank you very much for using Lang-8! We have removed the ‘title’ box from the journal posting page. Instead the first line of the journal will be used as the title instead. Hopefully this will make posting new journal entries quicker and easier. Thank you very much, The Lang-8 team
Feb 14th
1 tag
The new 'My Home' layout is here!
Thank you very much for using Lang-8! Today we are happy to announce the launch of our brand new, sleek and exciting ‘My Home’ page, available right now! Before we were using a 3-column display, but we felt the amount of information displayed was overwhelming, so we’ve streamlined the page down to 2-columns. The navigation links that were previously on the left hand side of...
Feb 13th
1 note
December 2012
2 posts
4 tags
Facebook / Twitter login now available!
We are happy to announce you can now log in to Lang-8 using your Facebook or Twitter profile. If you already have an account, follow these steps to connect your account to your service of choice: 1) Login to Lang-8 with your existing account. Note: If you attempt to link your accounts without logging in, a new Lang-8 account will be generated instead. 2) Select “Settings” from the...
Dec 22nd
1 note
3 tags
Saving Correction Drafts
There’s nothing worse than something urgent coming up when you’re half way through correcting someone’s journal. Fortunately, the new Lang-8 correction manager solves this problem!   1) When you’re done correcting a sentence, click on the ‘Preview’ button. 2) Choose to leave this page. You can click the ‘leave’ button, when you see the...
Dec 22nd
October 2012
1 post
2 tags
Lang-8 Layout Error Fix
Occasionally, changing your browser’s zoom can cause the Lang-8 menu to display incorrectly. To fix this, please set the zoom option on your browser to 100% [ Broken Layout ] [ Correct Layout ] Select your browser from the list below for instructions on changing zoom level; Google Chrome Firefox Internet Explorer If you’d prefer to use short-cut keys, you can use the...
Oct 20th
August 2012
2 posts
[Finished][PR] Conyac Campaign
Have you ever heard of the social translation website Conyac? You can request translations, or earn money by being a translator. Registration is free. As most of the translations are only around 400 characters long, you don’t need to dedicate hours to working. You can simply translate material whenever it suits you. Lang-8 is starting a campaign with Conyac today! You can win $10 if you...
Aug 21st
1 tag
Correction Tools Update
We have replaced our letter-based correction tools ( [BOLD], [CROSS OUT] ) with simpler icons. Explanations of each correction tool are as follows: “Bold” makes the selected text bold. “Cross out” crosses out the selected text with a horizontal line. “Red” highlights the selected text in red. “Blue” highlights the selected text in blue. “Gray” highlights the selected text in gray.  ...
Aug 1st
July 2012
2 posts
2 tags
New Feature: The "Perfect" button
If you find a sentence that has no mistakes at all, his the ‘Perfect’ button. If you hover your mouse over a sentence, the ‘Perfect’ button will appear. Once you click on it, the following green-colored text will be added. Note: Your corrections will not be complete until you select ‘Preview’ at the bottom of the corrections page. After correcting other...
Jul 30th
2 tags
Correction Keyboard Shortcuts
You can use the following Keyboard shortcuts when correcting: Bold : Ctr + b Cross out : Ctr +  d Red : Ctr + Alt + r Blue : Ctr + Alt + b Gray : Ctr + Alt + g Undo : Ctr + u
Jul 30th
June 2012
11 posts
1 tag
User Menu & Settings
The User menu & Settings will show up when you hover the mouse cursor over your user name at the top-right corner of a page. 1. Messages Use this to access your private inbox, from which you can send and receive messages from other members.   2. My Friends This will display a list of your friends. In [ My Friends Settings ], you can write testimonials about other users, and remove...
Jun 28th
1 tag
Lang-8 Contents
Contents:   1. Lang-Match Lang-Match is a service aimed at aiding you to quickly find other users to enjoy learning languages with. The more search parameters you fill, the more accurate the search will be. Give it a try! 2. Groups:  Groups allow people from all over the world with similar hobbies, interests or languages to communicate. Try joining a few, or even starting your...
Jun 26th
1 tag
The Lang-8 Menu
1. Home : No matter where you are on the site, you can always quickly get back to your homepage.  2. Write : Allows you to write a new journal entry. -> How do I write a journal entry? 3. Correct : This will show a list of journals written in your native language that are awaiting your corrections. There’s always interesting new material being posted! 4....
Jun 26th
2 tags
What is "My Friends" ?
Much like other social networks, on Lang-8 you can add users to your friends list. Once you add a user to your “My Friends” list, your friend’s latest journals will show up on your Lang-8 home page. In addition, your latest journals will also be listed on your friend’s Lang-8 home page. This makes your journals more likely to be corrected by your friends, and of course,...
Jun 26th
1 note
3 tags
How to edit your profile
1. Click on “Edit Profile” using the drop-down menu on the right hand side of the navigation bar. 2. Fill in the blanks, and click on “Preview”  3. After confirming the content, click on “Submit” to complete. Each menu option has it’s own privacy settings. You can choose to share information with everyone on the internet, Lang-8 users only, your...
Jun 20th
2 notes
4 tags
How do I report spam on Lang-8?
If you receive spam messages or comments, please let us know via the “Report Spam” link. ( If you are unable to use the “Report Spam” link, mail us at support@lang-8.com with the spammer’s ID number ) **If you receive spam messages on Lang-8, please don’t click on any links included in the messages, and please don’t reply to them by e-mail directly. ...
Jun 20th
3 tags
What does 'With native lang' mean?
When you write a journal, you have the option to also write it in your own native language. Doing so will allow correctors to see what you were trying to express, and can also help them with their own study. For details, please refer to “Write in your native language” reference.
Jun 14th
2 tags
Paypal Payment issues
If your Paypal payment for your premium account fails, first log onto Paypal Website and check the following details. 1. Your registered credit card number and account number information 2. The expiration date of your registered credit card The Paypal payment will fail if either of these are incorrect, so please make sure they are accurate. For details, refer to the following link.  How to...
Jun 14th
3 tags
How to change display language.
To change the display language of the website, choose your language from the pull-down list found at the bottom right of the site. This will change the menu options where available. Menus not yet available in your language will be displayed in English.  
Jun 6th
3 tags
How to stop notification e-mails from Lang-8?
1. Access the settings menu from the top-right navigation menu.   2. Select the [Nortifications Settings] tab.   http://lang-8.com/config You can select when to receive email notifications from Lang-8. If you do not wish to receive any emails, select No for every option.  3. Click on “Save”.
Jun 6th
1 tag
Announcement regarding changes to premium account...
Thank you very much for using Lang-8. The price for lang-8 premium accounts will change on July 1st 2012 (Japanese team) due to the appreciation of the Yen. Note: Lang-8 will remain a free service, and you will be able to continue using the website without paying. These changes only effect our premium services. If you already have a premium account, the price will remain the same for as long as...
Jun 6th
3 notes
May 2012
15 posts
3 tags
"Popular corrections"
A new “Popular corrections” tab has been added in the “Popular Entries” section. “Popular corrections” lists comments which have been added to a lot of  notebooks or have received a lot of Native Nod points recently. 1. Select “Popular” from the “Other contents” menu.   2. Click on “Popular corrections” Popular...
May 30th
1 note
3 tags
"Write in your native language" feature
Today we are proud to announce the new “Write in your native language” feature, available now for all users! You can write in your native language in addition to the language you are learning. By writing in your native language, correctors can see what you were aiming to write, and can also learn from your native language. 1. Select “Write a new entry” below your profile image to...
May 30th
2 tags
How to upload a profile picture
A. Edit via “Settings” 1. Click on your user name at the top right corner of a page, and choose “Edit Profile”. 2. Click on “Edit pictures” next to “Edit Profile” http://lang-8.com/profiles/self_img B. Edit via your profile 1. Click on your user name or profile picture to access your profile. 2.  Click on “Edit pictures” below...
May 28th
3 tags
Sentences don't show up in the correction box.
1. Internet Explorer 7 (or earlier) Try to update your browser. To learn how to update, please refer to the following link. Update Internet Explorer (external website) 2. Other browsers (Not Internet Explorer) Please contact us at support@lang-8.com. (Make sure to include your browser details) How to check your browser version As shown in “Recommended environment”, We recommend using the...
May 28th
Tips for Beginners
What is Lang-8 ? Lang-8 is a free language-exchange social network.  Just write a journal in any language you’re learning, and it will appear to native speakers of that language. They’ll correct it and leave useful comments and feedback. In return, you check other users’ journals written in your native language.  By checking each other’s journals, you can...
May 28th
23 notes
HELP INDEX
Registration / Password / log-in / Cancellation Registration is free? How can I register in Lang-8? How can I change my password? How do I change my e-mail address? I forget my password I cannot log-in. How do I terminate my Lang-8 membership?    Notifications / e-mails from @lang-8.com Notifications don’t show up at the top of my page. I cannot receive any e-mails (notifications,...
May 28th
How to close your Premium Account
To terminate your Premium account, access the [Premium] settings page via the main menu. https://lang-8.com/premium On the [My Premium] page, click on “Cancel my premium account” A confirmation message will show up as follows. Then, click on “Cancel My Premium Account” In case of a Paypal payment, the following message will show up and the cancellation will be...
May 28th
4 tags
How to modify “notification e-mails settings”?
Using the “Mail Settings” system, you can specify when to receive emails from Lang-8. 1. Please access the settings page via the top-right menu. http://lang-8.com/config 2. Click on the [Nortifications Settings] Tab. Choose “Yes” for items about which you’d like to receive notification e-mails. Choose “No” for items about which you’d...
May 28th
2 notes
4 tags
I cannot make corrections on mobile devices.
Currently Lang-8 does not have support for mobile devices, and therefore you may experience some issues when using them. Currently correcting entries and uploading images are not possible using a mobile device. Image upload is currently only possible using a computer. We apologise for any inconvenience. 
May 28th
1 tag
Count View Update
We are making a change to the way hits on an entry are calculated. As of now, every single page view will count. (Previously only unique views counted.) Page views do not include hits from the author, however.
May 23rd
3 tags
What are "Popular Entries" ?
Click on the “Popular” tab at the top of the page.       In this section, you can view recent popular entries. Entries are selected for inclusion on this list by the number of Views, Comments, and Corrections they receive. You can change the language of listed journals by switching tabs on the left side.
May 21st
2 tags
Blocking users
You can use the block function to prevent specific users from communicating with you. 1. To block a user, you need their ID number, not their user name. To find their ID number, click on their username or profile picture from anywhere on the site to open their profile page.  Their user ID is displayed on the right hand side of the page. 2. Choose “Settings” from the navigation...
May 16th
3 tags
Paying Annually (Premium Service)
* Annual payment is available only via PayPal. * You cannot choose an annual payment plan using credit card payment. If you’d like to use annual payment with PayPal, follow these steps. 1. [Please choose a payment method.] -> Choose “PayPal” 2. [Choose your premium plan] -> Choose $63/year (BEST VALUE)
May 15th
Error Reporting
If you have trouble using Lang-8, please contact our support using the following address. support@lang-8.com Please include the following information in your mail - 1. Detailed information regarding the bug (error messages and such) 2. Your web browser (Including it’s version)     ** How to check your browser version  ** If you are not using Google Chrome, please attempt to access...
May 14th
3 tags
Checking your browser version
If you are experiencing issues with the Lang-8 website, we may ask for information about your browser.  >List of browsers As shown in “Recommended environment”, we recommend the latest Google Chrome (or Firefox) version when browsing the Lang-8 Web site. You may encounter some problems when viewing the site using a different browser.     To check your browser version, use the...
May 7th
April 2012
30 posts
1 tag
Giving Native Nods
1. If you agree with another native speaker’s correction, press the ‘Good’ button. 2. Doing so will increase the number next to the  icon on the other native speaker’s profile. It shows they are a reliable corrector. 3. If you’d like to undo your correction point, click on [Ungood]. ** You cannot give a native nots to a correction made on your own journal...
Apr 29th