INDEX
Common
How do I change my e-mail address?
How do I terminate Lang-8 membership?
How do I find friends who are studying foreign languages?
Correction
How do I get my work corercted?
How to use points for a nice corerction?
How to use a correcter’s comment?
Communication
How can I add members to “my friend list”?
How can I accept “My Friends invitation”?
How do I remove someone from my friend list?
Write a journal
How do I write a journal entry?
I want to edit a submitted diary entry.
I want to delete a posted diary entry.
I want to limit who can access my diary entries.
I want to change or not display the number of entries displayed on my page.
How to save a diary as a draft?
Tag
Can I see the corrected sentences that I’ve tagged?
Is it OK to tag other people’s entries?
Trouble
I cannot upload a picture or an image.
In the correction box, sometimes sentences are not separated.
Where’s the waiting list of “My Friends invitation” ?
Notifications don’t show up at the top of my page.
I cannot receive any e-mails (notifications, resent password…) from @lang-8.com
A certain user insults me on Lang-8, please address this problem.
How can I report spam messages?
How can I know my browser version?
Others
Even among native speakers, aren’t there variations in ability?
What does “my language matches” mean?
How to stop notification e-mails from Lang-8?
What do the three icons below a profile picture mean?
Premium service
What happens to my notebook under my Premium account?
How do I search for my own Journal entries?
What happens to my [Footpoints] with the Premium account?
How do I confirm the Page settings for my Premium account?
How do I convert my journals into PDF?
About emphasizing entries and having priority of entries
How can I change my credit card for the payment?
I’d like to use an annual payment
I’d like to switch my premium payment from monthly to yearly.
I’d like to switch from credit-card payment to Paypal
Smartphone ver.
I’d like to use PC-view of Lang-8 on a Smartphone.
Donation
Can I block a specific user?
You can block the specific user who is harmful to you.
1. Click the “Settings” on your top page. and then choose the “Other Settings”.
2. In the item of “Block user (only viewable by you)” enter their ID number.
3. Click on “Save”
By these steps, you can block the user’s access to your pages.
I’d like to use an annual payment
* The annual payment is available only for PayPal payment.
* You cannot choose annual payment plan with credit card payment.
If you’d like to use annual payment with PayPal, follow these steps.
1. [Please choose a payment method.] -> Choose “PayPal”
2. [Choose your premium plan] -> Choose $45/year (BEST VALUE)
Defect report
If you have some trouble with Lang-8 functions,
please send us with the following information via support@lang-8.com
1. Detailed information regarding the bug (error messages and such)
2. Your web browser and its version information
** How to check your browser version
** If you don’t use Google Chrome, please try to access by Google Chrome at least once, and let us know about the result.
Chrome can be downloaded via the following link.
Google Chrome Download page (external website)
http://www.google.co.jp/chrome/
How to check browser version
As shown in “Recommended environment”,
We recommend the latest Google Chrome (or Firefox) when browsing the Lang-8 Web site.
You may encounter some problems when viewing the site without the proper environment or browser settings.
You can check your browser version as follows.
1. Google Chrome
To check the Chrome browser version, click on the [wrench] icon and choose [About Google Chrome]. You’ll be able to know the browser version and if it’s the latest.
2. Firefox
Pick “About Mozilla Firefox” from the “Help” menu to bring up a pop-up with the version information.
How to stop notification e-mails from Lang-8
1. Please access the setting page via top-right corner of your page.
2. Click on [Other Settings] Tab.
You can modify mail settings on this page.
If you’d like to stop notification e-mails from @lang-8.com,
please choose [No] in [Mail settings] column.
3. Click on [Save].
How to use points for nice correrctions?
1. [Good] button shows you think the correction is good.
2.The number of point next to thumb up button 
increases as you click Good buttons. These points are shown in user’s profile page.
3. If you’d like to cancel your nice correction point, click on [Ungood].
** You cannot give [nice correction point] to the correction made on your journal.
However, in such case, you can gibe [Thanks point] in stead of [nice correction point].
With regard to [Thanks point], please refer to [How to use thanks point]
Recommended environment
We recommend users to use Google Chrome as Web browser.
Other than this, the following environment is recommended when browsing the Lang-8 Web site.
+ Windows user
OS: Windows 7
browser: Google Chrome 18.0 or higher / Firefox 11.0 or higher
+ Macintosh user
OS: Mac OS X 10.5 or higher
browser: Google Chrome 18.0 or higher / Mozilla Firefox 11.0 or later
**If you have troubles regarding Lang-8 functions with browsers other than Chrome, please try to access by the latest Google Chrome once.
Chrome can be downloaded via the following link.
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Google Chrome Download Page (external website)
http://www.google.co.jp/chrome/
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I’d like to use PC-view of Lang-8 on a Smartphone.
If you access http://lang-8.com/ by Smartphones,
you’ll be directed to Smartphone-view Lang-8 automatically.
If you’d like to see PC-view on your smartphone,
tap [PC]tab at the bottom of the page.
If you’d like to return to Smartphone view, tap [Smartphone View] as below.
How can I view each menu?
1. Tap an icon at the top right corner.
2. All menus will show up.
You can access each item by tapping it.
